Shipping and Delivery
Delivery is £5 per order excluding our furniture items that are priced at £50 per item.
Areas of Delivery
We will ship our products to mainland UK address. If you wish to ship outside to the UK Highlands and Islands or locations outside the UK, please email us at firstname.lastname@example.org or call us on +44 (0)1239 832898 (Mon-Fri, 9.30am to 5.30pm, GMT).
Shipping and Handling
We offer secure 3-day courier delivery for £5.
All items are made to order taking up to 28 days for larger items. All orders are dispatched as soon as they are ready in our workshop. All shipments require a signature on delivery.
We recommend you inspect your parcel for damage or tampering before signing and accepting it. All queries need to be notified to us within 14 days of receipt of goods.
In Store Collection
You may choose to collect your item from us. Please contact us to arrange a suitable time and we will make sure your item is ready for collection.
The Old Board Co. 8B Parc Gwynfryn, Crymych, Pembrokeshire, SA41 3RQ
Store Opening Hours:
Monday – Friday 10.00am – 4.30pm
Saturday By appointment
If you have not received your order within 3 days from the date of completion, please email@example.com or call us on +44 (0)1239 832 898 (Mon-Fri, 9.30am to 5.30pm, GMT). Upon receiving your order, please carefully inspect the contents of the package. If there are any discrepancies between what you ordered and what you received, let us know immediately so we can amend this as quickly as possible.
Packaging and Gift Wrapping
All of our items are packaged using locally recycled packaging, which enables us to do our bit for the environment.
We are able to gift-wrap your item and use traditional brown paper and natural jute string. A gift message of your choice can be included. This service carries a small charge of £2.
We want you to be happy with your purchase and if for any reason, you’re not 100% happy, please tell us so that we can put it right.
To do this, it would be really helpful if you could call us on 01239 832 898 or email us at firstname.lastname@example.org and we will act quickly to put things right.